Dear Emma 23.11.2011
On the 28th June 2011, I sent you an email copied LINK below;
This was to draw your attention to our problems with HUGH JONES and request your divine intervention.
You ignored it!
If your company slogan says words to the effect of the opposite, then why did you ignore it?
Mike Clarke
P.S.  A reminder of your company slogan;
“In my view it isn’t what we do, it’s the way that we do it that sets us apart.
At Pannone it is our energy and our commitment to excellence that drives everything we do.”